Terms of Service

1. Who we are

Reverbe (“Reverbe”, “we”, “us”) provides a software platform for hypnotherapists and transformation practitioners (“Practitioners”) to manage bookings, hold remote sessions, generate AI-drafted reinforcement audio, and deliver that audio to their own clients (“Clients”).

By creating an account, you agree to these Terms. If you don’t agree, don’t use the service.

2. The service

Reverbe is a tool for Practitioners. We do not provide therapy. Practitioners are solely responsible for the therapy they deliver to their Clients, including the content of any audio they approve and send. Reverbe is not a party to the therapeutic relationship between Practitioner and Client.

AI-generated content

Scripts are drafted by AI based on inputs the Practitioner provides. The Practitioner must review and explicitly approve every script before audio is generated. Reverbe does not generate any audio that has not been approved.

3. Practitioner accounts

You agree to (a) provide accurate registration information, (b) keep credentials secure, (c) only use Reverbe for clients to whom you can lawfully provide hypnotherapy or coaching services in your jurisdiction, and (d) maintain any professional credentials and insurance your jurisdiction requires.

4. Client data

Practitioners are the controller of personal data they collect from Clients via Reverbe (intake forms, session notes, audio). Reverbe is the processor. Our Data Processing Addendum (linked from /legal/dpa) governs this relationship and is incorporated into these Terms by reference.

5. Voice cloning

By uploading your voice sample and consent recording, you grant us permission to create and use a voice clone of you, solely for generating audio for your own clients within Reverbe. Your clone is deleted from our voice-cloning provider if you cancel your Reverbe subscription. The provider used is named in our Data Processing Addendum.

6. Payments

Subscription fees

Reverbe subscription fees are billed monthly via Stripe. You can cancel at any time; access continues through the end of your billing period. No refunds for partial months unless required by law.

Client payments

Practitioners take payments from Clients via Stripe (either through their own connected Stripe account or, for those without one, via Reverbe’s account with monthly settlement). Reverbe is not responsible for disputes between Practitioner and Client related to therapy services or session refunds, those are between you and your client.

7. Acceptable use

You will not (a) use Reverbe to deliver therapy you are not qualified to provide, (b) impersonate another Practitioner, (c) upload audio of someone else without their documented consent, (d) generate audio that violates law or third-party rights, (e) attempt to extract or train models on platform data, (f) abuse, intimidate, or harass your Clients via the platform.

8. Intellectual property

You retain all rights to your bio, your booking page content, your voice clone, your session notes, and your generated audios. Reverbe retains rights to the platform itself (code, design, brand). You grant Reverbe a non-exclusive license to host your content for the purpose of providing the service.

9. Termination

You can cancel anytime in your dashboard billing settings. We can suspend or terminate accounts that violate these Terms, our Acceptable Use policy, or applicable law, with notice when reasonably possible. On termination, your data is anonymised per our Privacy Policy; your voice clone is deleted from our voice-cloning provider.

10. Disclaimers

The service is provided “as is”. Reverbe makes no warranties about therapy outcomes, audio quality, or the third-party providers we depend on to deliver the service (full list in our Data Processing Addendum). To the maximum extent permitted by law, Reverbe’s aggregate liability for any claim arising from these Terms is capped at the amount you paid in the prior twelve months.

11. Changes

We may update these Terms. We’ll notify you by email and post the updated version here at least 30 days before changes take effect. Continued use after the effective date constitutes acceptance.

12. Governing law

These Terms are governed by the laws of England and Wales (or another jurisdiction we designate at launch). Disputes are resolved in the courts of London, UK.

13. Contact

Questions: hello@reverbe.app.